If you are unhappy with your purchase for any reason, you may return the items postmarked within 30 calendar days of receipt for a refund, less the shipping charges. We will notify you via email when your return has been processed. Contact us at email@example.com.
For exchanges please place a new order for the item you want before returning your original purchase. Then, contact us (firstname.lastname@example.org) to return your original order. Once we receive your return, we will process a refund for the cost of the returned item and send you an email.